+39 095 328 6592

Contacts

Contacting me is really very simple. Here are the available contact methods, and which ones are best for specific needs.

Are you already a customer and need assistance?
You can simply log in to your customer area and follow the procedure to open a request, following the relevant department according to the subject of the request.

Would you like to become a customer, or do you need voice assistance?
The number to contact me is +39 095 328 6592. Follow the opening hours of the various departments to speak to an operator.

Before contacting me, please quickly check the quick replies, especially if your question is about a general topic.
Visit the section dedicated at Frequently Asked Questions.

Do you need extraordinary assistance or want to report something urgent?
There is a premium support line, designed specifically for priority needs, reachable via a dedicated number at a premium rate.
+39 895 894 0013
Calls cost €0.99 per minute, plus a €0.18 connection fee. The maximum total cost is approximately €16 per call. None of the calls are refundable, even if you don't answer.
Warning: Make sure your telephone operator doesn't block calls to premium rate numbers. If you don't receive an answer on the first call after waiting more than 120 seconds, don't call back for another thirty minutes.

For sending legal communications, in place of registered mail.
PEC Address: [email protected].

Faxing is also permitted as an additional method of legal communication.
FAX Number: +39 095 283 0033.